Privacy Policy – Ecomnexgenstore
At Ecomnexgenstore, your privacy is our highest priority. This Privacy Policy explains how we collect, use, share, protect, and manage your information when you access or use our website and services operated by Ecomnextgen Technology Pvt Ltd.
By using our platform, you agree to the terms described below. Please read them carefully to understand how your information is handled.
1. Information We Collect
1.1 During Registration
When you create an account on Ecomnexgenstore, we may collect the following information:
- Name
- Address
- Phone number
- Email ID
- Gender
- Date of birth
- Style or product preferences (if shared)
1.2 User Activity
We collect data based on your interactions with the store, such as:
- Product browsing, interests, and purchase history
- Delivery preferences or instructions
- Return details, disputes, and communication with support
1.3 Browsing Data
When you visit our website, we automatically collect:
- IP address
- Browser type and version
- Operating system
- Pages visited, time spent, and session information
1.4 User Interaction Data
To analyze and improve performance, we may collect:
- Clicks, scrolls, navigation patterns
- Conversion and engagement events
- Device insights and usage analytics
2. How We Use Your Information
Your information helps us deliver a seamless and secure shopping experience. It may be used for:
- Account creation, verification, and identity confirmation
- Processing orders, deliveries, returns, and refunds
- Secure payment processing and transaction records
- Enhancing website performance and personalization
- Sending order updates, promotional alerts, and notifications
- Fraud detection and protection of our platform
- Legal, regulatory, and tax compliance
- Enabling live shipment tracking and delivery coordination
3. Information Sharing
We may share your information with:
- Service providers: logistics partners, payment gateways, customer support vendors
- Trusted contractors/affiliates assisting with operations
- Government or legal authorities where required
- Analytics and marketing partners (only with user consent)
- Entities during mergers, acquisitions, or restructuring
We do not sell your personal data to any third parties.
4. Cookies & Tracking Technologies
Ecomnexgenstore uses cookies and similar technologies to:
- Remember your preferences
- Improve browsing experience
- Analyze traffic and user behavior
- Enhance website speed and performance
You may control or disable cookies through your browser settings at any time.
5. Data Security
We use industry-standard technical and organizational safeguards to protect your data.
However, no online platform can guarantee 100% security against unauthorized access or breaches.
6. Service Notifications
We may send essential service-related messages such as:
- Order confirmations and updates
- Account or security alerts
- Critical service information
These may be sent even if promotional notifications are disabled.
7. Children’s Privacy
Ecomnexgenstore does not knowingly collect information from individuals under 18 years of age.
If you believe such information has been collected, please contact us immediately.
8. Data Retention
We retain your personal data for 12 months after account closure or longer if required for:
- Legal compliance
- Tax purposes
- Fraud prevention and dispute resolution
After retention period expiry, your data is securely deleted or anonymized as per industry standards.
9. Policy Updates
We may update this Privacy Policy from time to time.
Changes will be posted on the website, and continued use of our services constitutes acceptance of the revised policy.
10. Contact Us
If you have any questions regarding this Privacy Policy, kindly reach us at:
📧 Email: support@ecomnexgenstore.com
📞 Phone: +91-7092749305
🌐 Website: www.ecomnexgenstore.com
🏢 Registered Office Address:
1st Floor, G No. 1204–1208, Office No. 11,
BA Vermont, BAIF Road, Wagholi, Pune,
Maharashtra – 412207, India
Company Name: Ecomnextgen Technology Pvt Ltd